Privacy policy

About this notice

This notice explains how MOLIVRAÉ handles personal information when you browse molivrae.com, place an order, contact us or subscribe to emails. Our store is hosted by Shopify. For privacy questions or requests, use our contact form and select Privacy. Last updated: October 31, 2026.

Information we collect

Information you provide can include your name, email, telephone number, delivery and billing addresses, order details, correspondence and marketing choices. Checkout payment information is handled by the payment services presented to you. We do not ask you to send full card numbers, passwords or identity documents through our contact form.

Our storefront and its service providers also process technical information such as IP address, browser and device details, cookies, pages viewed, cart activity and interactions needed to operate and secure the store.

How we use information

We use information to process and deliver orders, manage returns and refunds, answer questions, maintain accounts, prevent fraud, keep transaction records, meet legal obligations and improve the shopping experience. Where you subscribe, we use your email for brand updates and offers. You can unsubscribe from marketing without affecting essential messages about your order.

Who receives information

Shopify, payment processors, fulfillment suppliers, shipping carriers and service providers receive the information needed for their roles. We may disclose information when legally required, to protect rights and security, or in connection with a business transfer subject to applicable safeguards. We do not publish your contact details or give other shoppers access to them.

Advertising or analytics technologies, if enabled, may involve data sharing that some U.S. privacy laws define as a sale or sharing. You can review the available choices through our Do not sell or share my personal information page and any cookie banner shown in your region.

Cookies and your choices

See our Cookie policy for the role of essential and optional technologies. Browser settings can block or remove cookies, but doing so may affect carts, sign-in or checkout. Preferences may need to be repeated across browsers and devices. Where supported by Shopify and required by law, applicable browser opt-out signals are handled through the platform’s privacy controls.

Retention and security

We keep information for as long as needed for its purpose, including order support, tax and accounting obligations, dispute resolution and fraud prevention. Retention depends on the record and applicable requirements. We use the safeguards available through our commerce providers and limit access according to business needs. No internet service can guarantee absolute security.

Your rights

Depending on your location, you may have rights to access, correct, delete or obtain a copy of information, opt out of specified uses, withdraw consent, or appeal a denied request. Submit a request through our contact form using the email associated with the relevant order or account. We may need proportionate verification before acting and will explain any legal exception. Authorized agents may contact us with evidence of authority. We do not discriminate for exercising privacy rights.

Other important information

Our store is intended for adults and is not directed to children under 13. Contact us if you believe a child has provided personal information. Service providers may process information in countries outside your place of residence, subject to applicable requirements. Third-party websites have their own privacy practices.

Shopify may also process information for its own services under its privacy policy. We will update this notice when practices change and provide additional notice where required.